New Client Orientation & Forms

 

Welcome!

This page covers most everything you might need to know before your first session. Please read through this page and fill out all forms linked below in advance of your session.

New client forms - must be completed before our work together can begin.

Please fill out the following well in advance of your first appointment, ideally at least 24 hours in advance. If you have any questions about something on a specific form, just bring your question with you and we can address it during your session.

These forms can take 10-20 minutes, so please leave time to complete them before your appointment starts. Linked below are electronic forms that you can fill out online. If you prefer paper, you can print and complete this packet instead (six pages).

Helpful information

Office policies, including detailed cancellation and financial policies, may be accessed here.

As a reminder, I require two business days' notice to change or cancel appointments (more details below). Please keep your confirmation email for links to reschedule or cancel your appointment. If you need to change your appointment, you may do so up to two business days’ before your appointment.

Location

We will meet in person, unless you’ve specifically scheduled an online appointment or have made other arrangements ahead of time. In cases of illness or inclement weather, we will meet online.

Clinic for In-Person Appointments:

  • The office is located at the back of 2734 NE Broadway. You’ll park on the street and walk up the driveway between Pulse Wellness and The Bearded Lady. Once you get to the staff parking lot, turn right and you’ll see a turquoise doorway at the back of the building with a sign that says Pulse Wellness & Tracy Andrews Acupuncture. Here is a video showing you how to find it.

  • Please knock at the time of your scheduled appointment and I will meet you at the door.

  • If you arrive early, you are welcome to wait in the reception area of the main Pulse Wellness Building at 2738 NE Broadway. The client code for the front door is 6324.

  • I ask folks to leave shoes in the waiting area in order to cut down on allergens and pollutants; I have clean slippers you may use or you are welcome to bring house shoes or socks.

  • As I have autoimmune conditions and work with others who are immune-compromised, please plan to mask if you are symptomatic (or have been exposed to someone who is). Likewise, please notify me if you’d prefer that I wear a mask for our sessions.

Entrance to the treatment space

Street view of Pulse Wellness & the Bearded Lady

Street view of Pulse (left) and Bearded Lady (right)

Link for Online Appointments:

  • See your confirmation and reminder emails for the Google Meet link for online appointments. If you are joining from a mobile device, please download the app ahead of time.

  • Please be sure you are in a comfortable and private place for our session where you will not be disturbed.

Please reach out if you have any questions! I look forward to working with you and supporting you in your journey.

Warmly,

Tracy